Red Hawk Fire & Security Case Study
Case Study Performed by Geotab
Provided by GPS Tracking Canada
More than 50,000 companies and institutions across North America rely on the resources and knowledge delivered by Red Hawk Fire & Security. The company provides a comprehensive set of advanced safety and security technologies that are custom designed to meet the specific needs of the businesses they serve. From a corporate perspective, management set a goal to service more customers in a day – which meant boosting employee productivity and customer satisfaction by going from 4 service tickets to 5. The company also recognized the potential of improving driver behavior in an attempt to curtail accident rates. According to their fleet manager, “We had a very high accident rate, which was most costly in our Northeast Region – and that needed to be corrected.” Beyond improving driver productivity and safety, the company was also looking to reduce fuel consumption and spend by getting a better handle on the time vehicle’s spent idling.
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