Case Study: 1-800-GOT-JUNK?

The Challenge for 1-800-GOT-JUNK?: Young Driver Risks

When the original 1-800-GOT-JUNK? launched in Vancouver, Canada in 1989, Brian Scudamore was a college student looking to make some extra cash over a summer break. Not long after, the business grew into a franchise network with a Toronto location opening in 1999. Keeping in line with how the business started, 1-800-GOT-JUNK? continues to hire younger team members — often college students — who are behind the wheel of the company’s trucks. With 22 cab-over trucks, the Toronto franchise is the largest and highest in revenue throughout the franchise network. Team members are typically between 20 and 30 years old with no professional driving experience. Kelly Mack, operations manager for 1-800-GOT-JUNK? Toronto, says that while these younger drivers are personable and work well with customers, the lack of experience can always be a concern. If this is a feature you would like to incorporate into your fleet, give us a call at 1-877-477(GPS)0987 or you can submit a form to a sales representative and have them contact you.

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